![]() You have properly connected the USB storage device and it contains the update file already. Here, you don’t really know what’s going on. Sometimes this message comes with error code and sometimes it doesn’t. I have looked online and nothing has helped.Sometimes when you try to update the PS4 system to the latest version, you get stuck in the safe mode with the following on-screen message: “ Connect a USB storage device that contains an update file for reinstallation for version or later“. "Cannot access the USB storage device CE-31414-3". With both of them when the backup actually starts I get the following error message: I have tried using a FAT32 and exFAT external drive. All because they never thought there might be a power outage during a save. I'm trying to backup my drive because I had a power outage while playing Shadow of War and I lost my savegame. If I stop using the USB device as extended storage then try the backup, it tells me that the device is not connected.īut I can only connect as extended storage! This is a catch-22 and very frustrating! The connected USB Storage is being used as extended storage". Then I go to System → Backup and Restore → Back up PS4, but it gives the following error: However when I connect my external drive there is only one option: 'Use this Extended Storage'. It seems simple: connect the drive, select backup PS4, hit 'Go'.
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